App / Mobile
Your account details, transaction records, and session activity are handled under this policy — not shared freely and not used beyond what your account requires. This page explains what we collect, why we collect it, and how you can review or raise a question about your own records where local law permits.
When you open an account with us, we collect the information you submit directly: your registered name, contact address, and the payment method you connect — whether that is ShopeePay, LinkAja, or another supported route. We also collect session data automatically: device type, browser session identifiers, and interaction logs that help us keep the account environment stable. We use this data for three purposes only: to operate your account, to process transactions through the payment rails you selected, and to respond when you contact support. We do not sell account data to third parties, and we do not use it for advertising outside the platform. Retention follows a standard cycle: active account data is held while the account remains open. Inactive accounts are reviewed on a rolling basis, and you can request a record summary or deletion through the contact path listed on this page. Data handling practices apply where local law permits access to this platform, and availability depends on eligible regions under Indonesian law.
Not every interaction on the platform falls under identical rules. This section draws the line clearly so you know exactly where this policy applies.
Everything tied to your registered account — login activity, profile fields, password reset requests, and wallet connection steps — falls fully within this policy. You can review these records by contacting support.
Deposits and withdrawals processed through connected payment routes like ShopeePay and LinkAja generate transaction records held under this policy. The payment provider's own terms also apply to their side of the transfer.
Game session data — titles you open, session length, round results — is collected at the platform level for account integrity purposes. Studio providers such as PG Soft and CQ9 supply game content only and do not receive your personal account details.
Links or tools that redirect outside posad4d — including external payment apps, support chat platforms, or partner pages — are governed by those third parties' own policies. We do not control or take responsibility for their data practices.
You have concrete actions available to you regarding your own data. Knowing how to use them is part of what this policy is here to explain. To review the records we hold: log into your account and navigate to the account settings section. Your registered contact details, connected payment routes, and recent transaction history are shown there. If a record looks incorrect, the correction process starts with a support message — include your account reference and the specific field you want updated. To raise a data question or request a record export: use the email contact path listed in the support section below. State your account username and the nature of your request. We aim to respond within a reasonable timeframe, and processing depends on verification of account ownership. If you want to close your account and request data removal, that request also goes through the same support channel. Availability of specific rights may vary depending on your region and what local law permits.
Account data — registered name, contact address, payment method labels, session history — is visible in your account dashboard after login. No separate request is needed to view it there.
If a field in your account holds an error, contact support with your account reference and the correct information. Changes go through a verification step before they are applied.
Questions about how a specific piece of data is used or stored can be submitted by email. Reference your account and describe the data point in question so we can respond accurately.
A request to close your account and initiate data removal is handled through the support contact path. Processing timelines depend on account status and applicable local requirements.
For any data or privacy question, the support paths below connect you directly to the team that handles account records. Include your account username in every message to speed up the process.
Send your data or privacy question to our support address. Include your account username and a clear description of the record or request involved. We handle policy queries through this channel.
Your own account data is the starting point. Log in and open the account settings section to see registered details, connected payment method labels, and transaction history without needing to contact us first.
The help section inside your account provides the current contact options and their availability. Check there for the most up-to-date support path, as contact details may be updated from time to time.
We hold account data only as long as it is needed for the purpose it was collected. Session cookies keep your login active during a visit and expire when you close the browser; preference cookies remember display settings across visits and can be cleared through your browser controls at any time.
Active account data is kept while your account remains open. When an account is inactive, it enters a review cycle. You can request a summary of what we hold or ask for removal through the email support path — the process requires account ownership verification before any action is taken.
We use session cookies for login continuity and lightweight preference cookies for display settings. No advertising or cross-site tracking cookies are deployed. You can clear or block cookies through your browser settings; doing so may affect how your account session behaves on return visits.
Access to your account record is restricted to authenticated sessions. If you believe your account has been accessed without your permission, contact support immediately using the email path and include your account reference so we can review the session log for that account.
When this policy is updated, the revised version replaces the previous one on this page. Continued use of the account after a policy change constitutes acceptance of the updated terms. If you want to be informed of changes, the support email path is available for that request as well.
Common questions about how we handle data, what rights you have, and how to contact us about your records.
We collect what you submit during registration: your name, contact details, and the payment method you connect — such as ShopeePay or LinkAja. We also collect session identifiers and device type automatically to keep the account environment stable. We do not collect more than what account operation requires.
Log into your account and open the settings section. Your registered contact details, connected payment method labels, and transaction history are shown there. If you want a more detailed export of your records, submit a request through the email support path and include your account username.
Yes. Contact support by email with your account reference and the specific field you want corrected. All changes go through a verification step to confirm account ownership before anything is updated. You can find the current support email address in the help section inside your account.
We do not sell account data. Payment transaction records pass through the payment provider you selected — ShopeePay or LinkAja — and their own terms apply to their side of the process. Game studios like PG Soft and CQ9 supply game content only and do not receive your personal account details from us.
Send a closure and removal request to our support email, including your account username. The process requires verification of account ownership. Processing timelines depend on account status and what local law requires in your region. Availability of data removal rights may vary under Indonesian law.
Inactive accounts enter a rolling review cycle. Data associated with an inactive account is retained for a standard period before being reviewed for removal. If you want to initiate removal before that cycle, submit a request through the email support path. The current state of your account is visible in your dashboard after login.